Software Maintenance & Support
Keep your systems secure, fast, and always running—with proactive care from Nairobi’s trusted tech partner.
Is Your Software a Liability Waiting to Happen?
Outdated software doesn’t just slow down—it exposes you to security breaches, crashes during peak hours, and compatibility failures with new devices or payment systems like M-Pesa.
Without ongoing care, even the best-built system becomes a risk to your business continuity.
Site crashed during Black Friday sale
Hacked due to unpatched vulnerability
M-Pesa integration failed after API update
Slow performance = lost customers
Peace of Mind, Built In
Security Monitoring & Patching
Automatic updates for OS, frameworks, and dependencies—plus malware scans and firewall checks.
24/7 Uptime Monitoring
Real-time alerts if your site or app goes down—so we fix it before your customers notice.
Priority Bug Fixes
Critical issues resolved within 4–24 hours, depending on your plan.
Performance Optimization
Speed audits, database tuning, and image optimization to keep load times under 2 seconds.
Dedicated Support Channel
Email, WhatsApp, or phone access to your assigned engineer—no call centers.
Monthly Health Reports
Clear summaries of uptime, security status, updates applied, and recommendations.
Flexible Plans for Every Need
Basic Care
- Security patches
- Uptime monitoring
- Monthly report
Ideal for small business websites
Pro Support
- Everything in Basic
- Priority bug fixes
- Performance tuning
- WhatsApp support
Best for e-commerce & web apps
Enterprise Care
- Everything in Pro
- 4-hour critical response
- Feature enhancements
- Dedicated engineer
For government & high-traffic systems
Why Kenyan Organizations Trust Us With Their Critical Systems
We don’t just fix problems—we prevent them. With deep knowledge of your system (since we likely built it), local presence in Nairobi, and a commitment to transparency, we become your long-term tech guardian.
Don’t Wait for a Crisis to Protect Your Business
Get a free system health check + custom support plan recommendation.
Or call us now: +254 728 722 746